Refund policy

 

Non-returnable items
We can’t accept returns on coffee due to its perishable nature. However, we really want you to be happy with your purchase. If you have any issues with your coffee or if we have made an error in your order, please contact us at orders@neat.coffee. All sales are final on all merch and gift cards. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.